Things you must know about hospital liaisoning

The hospital liaison works as an intermediary between the patient and hospital departments, bringing about the most useful healthcare treatment, and secure hospital experience. The concern is increasing about the services offered and more significantly the quality of service provided by the hospitals. Here comes the importance of liaison officer for improving administrative function and communication between healthcare providers and patient families.

Essential responsibilities of a hospital liaison 

Liaison officers are responsible for clarifying, counseling, and directing patients and their family members about any doubts or questions about the admission process, treatment, or other socio-psychological aid on one basis.

• Establishing the patient’s eligibility for treatment
• Communicating with the patient’s family
• Interacting with different hospital staff from various departments
• Assessing patients upon admission
• Reviewing patient’s medical records
• Explaining care options to patients and their families
• Working with a healthcare facility and scheduling doctor visits and therapy sessions for patients

Required skills

Exceptional verbal and written communication and strong interpersonal skills are needed to become a clinical liaison. For Hospital liaisoning individuals must be knowledgeable about emergency medical techniques, and case management. Other requirements include excellent computer skills, ability to administer venous injections to patients, knowledge of medical terminology and coding, negotiation and persuasion skills, and time-managing and multi-tasking skills.

What is Nabh? 

If you need to visit a hospital for any reason, then it is better to consider a hospital with Nabh accreditation. But do you know what does Nabh means? Well, the term stands for National Accreditation Board for Hospital and Healthcare providers, which is considered as a benchmark for brilliant healthcare service. If you are visiting a Nabh accredited hospital, you are guaranteed to acquire the best healthcare facilities.

What Nabh means to a hospital?

It works as evidence that the hospital provides quality services. And it is a mark of global recognition for a healthcare facility. A Nabh consultant can guide you further in this context.